The continued service model relies on restaurant software to orchestrate the dining experience.

When customers first enter the establishment, they are greeted and given menus. Once they have decided their order, guests can choose to place their request at the counter or find a table.

Servers deliver the food and drinks to the table and keep a portable point-of-sale (POS) tablet on hand in case customers have additional orders. This enables guests to place their orders with any employee instead of relying on one server.

Handheld POS systems improve order accuracy as guests can glance over their order before servers digitally send it to the kitchen staff. It also allows customers to pay their bill right at their table, reducing wait times.